08:30
Front desk
The patient arrives once.
Book an appointment or add a walk-in, check the patient in and place the visit in the right doctor queue.
Appointment · token · patient identity
Clinical operations for Indian care teams
VaidyaOne connects reception, consultation, diagnostics, pharmacy, billing and follow-up—without asking every counter to work from the same overloaded screen.

Reception
Appointment to live queue
Consultation
Vitals to prescription
Care counters
Lab and pharmacy queues
Accounts
Billing to follow-up
01 / A clinic day
Each team gets a focused operational view. The patient and visit context moves with the work, so the same details are not typed four times.
08:30
Front desk
Book an appointment or add a walk-in, check the patient in and place the visit in the right doctor queue.
Appointment · token · patient identity
09:10
Consultation
Capture vitals, complaints, findings, diagnosis, advice and a multilingual prescription without rebuilding the record.
Vitals · notes · diagnosis · prescription
09:35
Care counters
Diagnostics can receive the lab order and pharmacy can receive the prescription while keeping their own operational queues.
Lab order · result · dispense · stock
09:50
Checkout
Record the payment, issue documents and schedule the next action against the same patient journey.
Invoice · payment · follow-up
02 / Care settings
A module can keep its own queue, permissions and daily process. When modules are enabled for the same facility, they exchange the clinical references needed to complete the patient journey.
| Care setting | Starts with | Connects through | Focused view |
|---|---|---|---|
| Clinic | Appointments, OPD queue, consultation and billing | Patient + visit | Doctor and reception workflow |
| Diagnostics | Test catalogue, samples, results and reports | Lab order + result | Independent sample queue |
| Pharmacy | Dispensing, purchasing, stock and expiry | Prescription + invoice | Independent dispense queue |
| Hospital OPD | Departments, providers and shared front desk | Patient + encounter | Facility-wide patient flow |
In practice: a diagnostic centre or pharmacy can operate its own work queue. Inside a connected facility, the doctor's order or prescription becomes the hand-off—rather than a second patient entry.
03 / Product evidence
No abstract illustration is standing in for the product. These are the operational views your team would actually use.


Clinical work and financial work meet at the visit—not in a spreadsheet later.
Invoices, payments and outstanding balances remain traceable to the care journey, while accounts keeps the reporting view it needs.
Review every workflow04 / ABDM workflows
Where ABDM is enabled for a registered facility, VaidyaOne brings identity, record linking and consent-led exchange closer to the visit instead of sending staff to a separate operational process.
Availability depends on facility registration, environment and the integrations enabled for that workspace.
ABHA identity and verification
Care-context linking
Consent-led health-record exchange
Plans / start at ₹999
Start with a clinic workflow, then choose a broader plan as your team, care settings or integrations grow.
₹999
per doctor / month
Core clinic workflow for a solo doctor or small team
₹2,499
per doctor / month
Broader clinical, patient, analytics and integration workflows
Custom
based on facility scope
Hospitals, branches and care networks with implementation needs
05 / Questions
Setup, individual modules, migration and security—answered without the sales language.
Ask a different questionYes. A clinic can begin with appointments, queue, consultation and billing. Diagnostics and pharmacy workflows can be enabled when the facility needs them, while still using the same patient and visit context.
We configure schedules, services, clinical templates and staff access around the way your team works. The goal is to remove duplicate hand-offs, not force every clinic into the same process.
We can review the export from your current system and agree a migration scope. What can be imported depends on the format, completeness and quality of that export.
The product supports role-based access, audit trails and encrypted data handling. ABDM record exchange follows consent-led workflows. We can review the exact hosting and security configuration during onboarding.
Prescriptions can be produced in English, Hindi, Telugu, Tamil, Kannada, Malayalam, Bengali, Marathi, Gujarati, Punjabi, Odia and Assamese.
Onboarding covers workspace setup, schedules, services, templates and staff guidance. Timing varies with the number of care settings, users and any migration work required.
Bring your actual workflow