Clinical operations for Indian care teams

Keep the whole clinic day on one patient timeline.

VaidyaOne connects reception, consultation, diagnostics, pharmacy, billing and follow-up—without asking every counter to work from the same overloaded screen.

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LIVE WORKSPACE / APPOINTMENTSVAIDYAONE
VaidyaOne appointment workspace showing booked and checked-in patients
A real product view, not a conceptual dashboard: booked visits, check-in states and the day calendar.screen 01 / 03

Reception

Appointment to live queue

Consultation

Vitals to prescription

Care counters

Lab and pharmacy queues

Accounts

Billing to follow-up

01 / A clinic day

One visit, carried through four different jobs.

Each team gets a focused operational view. The patient and visit context moves with the work, so the same details are not typed four times.

08:30

Front desk

The patient arrives once.

Book an appointment or add a walk-in, check the patient in and place the visit in the right doctor queue.

Appointment · token · patient identity

09:10

Consultation

The doctor sees the full visit context.

Capture vitals, complaints, findings, diagnosis, advice and a multilingual prescription without rebuilding the record.

Vitals · notes · diagnosis · prescription

09:35

Care counters

Orders reach the team that acts on them.

Diagnostics can receive the lab order and pharmacy can receive the prescription while keeping their own operational queues.

Lab order · result · dispense · stock

09:50

Checkout

Billing and follow-up close the loop.

Record the payment, issue documents and schedule the next action against the same patient journey.

Invoice · payment · follow-up

02 / Care settings

Clinic, lab and pharmacy remain distinct—without becoming disconnected.

A module can keep its own queue, permissions and daily process. When modules are enabled for the same facility, they exchange the clinical references needed to complete the patient journey.

Care settingStarts withConnects throughFocused view
ClinicAppointments, OPD queue, consultation and billingPatient + visitDoctor and reception workflow
DiagnosticsTest catalogue, samples, results and reportsLab order + resultIndependent sample queue
PharmacyDispensing, purchasing, stock and expiryPrescription + invoiceIndependent dispense queue
Hospital OPDDepartments, providers and shared front deskPatient + encounterFacility-wide patient flow

In practice: a diagnostic centre or pharmacy can operate its own work queue. Inside a connected facility, the doctor's order or prescription becomes the hand-off—rather than a second patient entry.

03 / Product evidence

The working screen should do the convincing.

No abstract illustration is standing in for the product. These are the operational views your team would actually use.

  1. 01Queue status is visible before opening a patient record.
  2. 02Clinical and payment states stay attached to the visit.
  3. 03Each counter sees the actions relevant to its job.
VaidyaOne live OPD queue with waiting patients and care actions
MY OPD / LIVE QUEUE / ROLE-AWARE ACTIONSscreen 02 / 03
VaidyaOne revenue and billing workspace with collections and aging
BILLING / COLLECTIONS / OUTSTANDINGscreen 03 / 03

Clinical work and financial work meet at the visit—not in a spreadsheet later.

Invoices, payments and outstanding balances remain traceable to the care journey, while accounts keeps the reporting view it needs.

Review every workflow

04 / ABDM workflows

Digital-health exchange belongs inside the clinical workflow.

Where ABDM is enabled for a registered facility, VaidyaOne brings identity, record linking and consent-led exchange closer to the visit instead of sending staff to a separate operational process.

Availability depends on facility registration, environment and the integrations enabled for that workspace.

01

ABHA identity and verification

02

Care-context linking

03

Consent-led health-record exchange

Plans / start at ₹999

Pay for the operating scope your team needs.

Start with a clinic workflow, then choose a broader plan as your team, care settings or integrations grow.

Starter

₹999

per doctor / month

Core clinic workflow for a solo doctor or small team

Professional

₹2,499

per doctor / month

Broader clinical, patient, analytics and integration workflows

Enterprise

Custom

based on facility scope

Hospitals, branches and care networks with implementation needs

05 / Questions

The practical questions come first.

Setup, individual modules, migration and security—answered without the sales language.

Ask a different question

Yes. A clinic can begin with appointments, queue, consultation and billing. Diagnostics and pharmacy workflows can be enabled when the facility needs them, while still using the same patient and visit context.

We configure schedules, services, clinical templates and staff access around the way your team works. The goal is to remove duplicate hand-offs, not force every clinic into the same process.

We can review the export from your current system and agree a migration scope. What can be imported depends on the format, completeness and quality of that export.

The product supports role-based access, audit trails and encrypted data handling. ABDM record exchange follows consent-led workflows. We can review the exact hosting and security configuration during onboarding.

Prescriptions can be produced in English, Hindi, Telugu, Tamil, Kannada, Malayalam, Bengali, Marathi, Gujarati, Punjabi, Odia and Assamese.

Onboarding covers workspace setup, schedules, services, templates and staff guidance. Timing varies with the number of care settings, users and any migration work required.

Bring your actual workflow

We'll show where VaidyaOne fits—and where it does not.